889140

Coaching and Mentoring

15.00

In this course, you will learn how coaching and mentoring differ from each other. You will also learn the key aspects of each skill as well as supporting skills (such as goal setting, communication, feedback techniques, and adult learning principles).

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Coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Mentorship is a related skill that is often a part of coaching. It’s about being a guide, offering wisdom and advice when it is needed. This course will cover both of these essential skills.

After you complete this course, you will be able to:

  • Understand how coaching can be used to develop your team.
  • Develop the coaching skills that help improve individual performance.
  • Demonstrate the behaviors and practices of an effective coach.
  • Recognise employees’ strengths and give them the feedback they need to succeed.
  • Identify employee problems and ways you can help to correct them.

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