862259

Communication Strategies

15.00

862259 ,

This course will teach you all about the various aspects of communication. You will learn about asking questions, probing for information, active listening, and body language. Supporting skills are also covered, such as self-esteem, building relationships with others, and assertiveness.

 

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Each day, we communicate with others through our spoken words, body language, and written communication. This course can show you how to make sure you are sending the right message.

After this course, you will be able to:

  • Identify common communication problems that may be holding you back
  • Develop skills to ask questions that give you the information you need
  • Learn what your non-verbal messages are telling others
  • Develop skills to listen actively and with empathy to others
  • Enhance your ability to handle difficult situations
  • Deal with situations assertively

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