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862274

Developing a High Reliability Organization

€15.00

862274 ,

You will learn what constitutes a High Reliability Organization (HRO), the principles behind high reliability and take a look at a real life disaster that could have benefitted from those principles.

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High Reliability Organizations (HROs) are aware of their situations, they take stock of things and take the best approach to deal with trouble before it happens and afterwards as well. This course explores the principles of high reliability, looks at real examples of HROs, and probes the Deepwater Horizon oil rig disaster to help showcase the principles.

After you complete this course, you will be able to:

  • Define the characteristics of a high reliability organisation.
  • Define key concepts required for high reliability, including mindfulness and expectations.
  • Describe the five principles governing high reliability organizations: preoccupation with failure, resistance to simplification, sensitivity to operations, commitment to resilience, and deference to expertise.
  • Audit activities at all stages to assess the business’ reliability.

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