890233

From Boss to Leader

15.00

After completing this course, participants will know the characteristics of bad bosses and good leaders, understand how those who hold management positions can develop into good leaders, know the elements of leading by example, understand the importance of good communication and effective feedback, and know how to use emotional intelligence.

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How do you make sure you are not a bad boss? How do you develop into a good leader who provides guidance and motivation while showing integrity and modelling the behaviors you want to see in your team? This one-day course will arm participants with what they need to know to transform from a boss to a great leader.

After you complete this course, you will be able to:

  • Know the differences between good and bad bosses
  • Understand how those who hold management positions can develop into good leaders
  • Recognise characteristics of good leaders
  • Know the elements of leading by example
  • Comprehend how to use common sense in workplace dealings
  • Know why it is important to use clear communication techniques
  • Understand the importance of providing effective feedback
  • Understand how to apply emotional intelligence to your dealings with others

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